Custom-made software
Organize your content with metadata, ownership and workflows.
Search for relevant customer data
The state-of-the-art search capabilities allow you to find the data you need.
A strong relationship as a foundation
Increase your employees' efficiency.
Clients using Wikibase CRM
What is customer relationship management?
Customer Relationship Management (CRM) is a system for companies to manage their interactions with (potential) customers. A good Customer Relationship Management system streamlines client contact, allowing you to build and maintain strong relationships with your clientbase. This contributes to customer service, revenue generation, and ultimately, the success of your organization.
12+
Years of corporate MediaWiki experience
90%
Satisfaction rate from our customers
200+
Organizations have been empowered
Why choose Wikibase CRM
Cloud based CRM
Cloud-based means that our CRM system is hosted in the cloud. We can use your organization’s preferred cloud hosting provider, or you can opt for our managed hosting service. You access and use the wiki application via a web browser, a dedicated desktop, or an API that integrates with your desktop or mobile operating system.
Open source CRM
Wikibase Solutions is an expert on the open-source MediaWiki platform. For your organization, open-source CRM results in secure software. By using open-source technology you avoid license fees and vendor lock-in, continuity is guaranteed.
#1 MediaWiki Expert around the globe
MediaWiki system is known worldwide for being highly user-friendly. By leveraging this system, we help companies streamline information effectively and share knowledge efficiently. Our mission is to empower ambitious organizations to achieve more with MediaWiki. Our vision is to enable organizations to fully harness the potential of the MediaWiki platform to achieve their goals.
The benefits of Wikibase CRM
There are many advantages to implementing a Wikibase CRM. Here is a selection.
Personal data
Comprehensive data on individuals and organizations as a solid foundation.
Improve collaboration
A CRM system reduces the number of unnecessary emails and provides page security with version control.
Organize documents
Forecasting, analysis, and reporting processes.
Organize information
Wikis allow users to easily organize new and existing information with version control..
Collaborative writing
A wiki allows project teams to share information and collaborate on content.
Risk management
In industries with strict compliance requirements, an ERP system helps manage policies, procedures, processes, and regulations.
ISO 27001 certification
The ISO 27001 certification helps us and our customers reduce information security risks and prevent incidents, thereby safeguarding our company's reputation. With ISO 27001, we ensure compliance with laws and regulations regarding information security. This certification demonstrates that we have an effective management system for information security.
Only in-house developers
Our 10 in-house back-end developers and front-end developers write clean code and documentation on the MediaWiki platform. Building extensions for our own Open CSP framework we are the world leading Mediawiki software provider
Pricing & Plans
Building a basic version of a CRM system based on Open CSP is done within weeks. Wikibase has all the expertise in-house.
STARTER
Impact and indicatores
Reports
Wysiwyg content editing
Metadata
Customizable workflow
State-of-the-art search
Full version control
Available on mobile devices
Import & Export
Notifications
Dashboard
Professional edit tools
Import from MS Word
Spaces - basic
Digital asset management
Workspace
Managed boiler plates, templates and snippets
Single Sign On
Customizable audit trail
Custom edit tools
Spaces - advanced
*Including Service Level Agreement
PROFESSIONAL
Impact and indicatores
Reports
Wysiwyg content editing
Metadata
Customizable workflow
State-of-the-art search
Full version control
Available on mobile devices
Import & Export
Notifications
Dashboard
Professional edit tools
Import from MS Word
Spaces - basic
Digital asset management
Workspace
Managed boiler plates, templates and snippets
Single Sign On
Customizable audit trail
Custom edit tools
Spaces - advanced
*Including Service Level Agreement
ENTERPRISE
Impact and indicatores
Reports
Wysiwyg content editing
Metadata
Customizable workflow
State-of-the-art search
Full version control
Available on mobile devices
Import & Export
Notifications
Dashboard
Professional edit tools
Import from MS Word
Spaces - basic
Digital asset management
Workspace
Managed boiler plates, templates and snippets
Single Sign On
Customizable audit trail
Custom edit tools
Spaces - advanced
*Including Service Level Agreement
“Working with Wikibase is a fantastic experience. They are attentive to my wishes as a customer, deliver their work on time and with the highest quality.”
SimpleGov
“The possibilities with a semantic Wiki have been virtually limitless with the help of the expertise of Wikibase.”
True
Our products & services
In addition to CRM systems, Wikibase Solutions offers a wide range of products and services that significantly improve information management. Take a look at our other smart solutions, for example:
Want to know more?
Eric-Jan van Kakerken
Customer satisfaction, customer needs, co-creation, resources, strategy, finance, marketing