Custom-Made Software
Organize your content with metadata, ownership and workflows.
Search for Relevant Customer Data
State-of-the-art search capabilities allow you to quickly find the precise customer data you need.
A Strong Relationship as a Foundation
Increase your employees' efficiency through enhanced collaboration and streamlined communication tools.
Clients using Wikibase CRM
What is Customer Relationship Management?
Customer Relationship Management (CRM) is a system that enables companies to manage their interactions with current and potential customers. A good CRM system streamlines client contact, allowing you to build and maintain strong relationships with your client base. This contributes to improved customer service, increased revenue generation, and ultimately, the success of your organization.
12+
Years of corporate MediaWiki experience
90%
Satisfaction rate from our customers
200+
Organizations have been empowered
Why Choose Wikibase CRM
Cloud-Based CRM
Our CRM system is cloud-hosted, allowing you to use your organization's preferred cloud provider or opt for our managed hosting service. Access the wiki application via a web browser, dedicated desktop, or API that integrates with your desktop or mobile operating system.
Open-Source CRM
Wikibase Solutions specializes in the open-source MediaWiki platform. For your organization, open-source CRM ensures secure software. By leveraging open-source technology, you avoid license fees and vendor lock-in, guaranteeing continuity.
#1 MediaWiki Expert around the globe
MediaWiki system is known worldwide for being highly user-friendly. By leveraging this system, we help companies streamline information effectively and share knowledge efficiently. Our mission is to empower ambitious organizations to achieve more with MediaWiki. Our vision is to enable organizations to fully harness the potential of the MediaWiki platform to achieve their goals.
The Benefits of Wikibase CRM
There are numerous advantages to implementing Wikibase CRM. Here is a selection of key benefits:
Personal Data
Comprehensive data on individuals and organizations provides a solid foundation for customer relationships.
Improve Collaboration
A CRM system reduces unnecessary emails and provides page security with version control, enhancing team cooperation.
Organize Documents
FStreamline forecasting, analysis, and reporting processes with efficient document management.
Organize Information
Wikis allow users to easily structure new and existing information with version control, ensuring data consistency.
Collaborative Writing
A wiki enables project teams to share information and collaborate on content creation and editing.
Risk Management
In industries with strict compliance requirements, a CRM system helps manage policies, procedures, processes, and regulations effectively.
ISO 27001 certification
The ISO 27001 certification helps us and our customers reduce information security risks and prevent incidents, thereby safeguarding our company's reputation. With ISO 27001, we ensure compliance with laws and regulations regarding information security. This certification demonstrates that we have an effective management system for information security.
Only in-house developers
Our 10 in-house back-end developers and front-end developers write clean code and documentation on the MediaWiki platform. Building extensions for our own Open CSP framework we are the world leading Mediawiki software provider
Plans
Building a basic version of a CRM system based on Open CSP is done within weeks. Wikibase has all the expertise in-house.
STARTER
Impact and indicatores
Reports
Wysiwyg content editing
Metadata
Customizable workflow
State-of-the-art search
Full version control
Available on mobile devices
Import & Export
Notifications
Dashboard
Professional edit tools
Import from MS Word
Spaces - basic
Digital asset management
Workspace
Managed boiler plates, templates and snippets
Single Sign On
Customizable audit trail
Custom edit tools
Spaces - advanced
*Including Service Level Agreement
PROFESSIONAL
Impact and indicatores
Reports
Wysiwyg content editing
Metadata
Customizable workflow
State-of-the-art search
Full version control
Available on mobile devices
Import & Export
Notifications
Dashboard
Professional edit tools
Import from MS Word
Spaces - basic
Digital asset management
Workspace
Managed boiler plates, templates and snippets
Single Sign On
Customizable audit trail
Custom edit tools
Spaces - advanced
*Including Service Level Agreement
ENTERPRISE
Impact and indicatores
Reports
Wysiwyg content editing
Metadata
Customizable workflow
State-of-the-art search
Full version control
Available on mobile devices
Import & Export
Notifications
Dashboard
Professional edit tools
Import from MS Word
Spaces - basic
Digital asset management
Workspace
Managed boiler plates, templates and snippets
Single Sign On
Customizable audit trail
Custom edit tools
Spaces - advanced
*Including Service Level Agreement
“Working with Wikibase is a fantastic experience. They are attentive to my wishes as a customer, deliver their work on time and with the highest quality.”
SimpleGov
“The possibilities with a semantic Wiki have been virtually limitless with the help of the expertise of Wikibase.”
True
Our products & services
In addition to CRM systems, Wikibase Solutions offers a wide range of products and services that significantly improve information management. Take a look at our other smart solutions, for example:
Want to know more?
Eric-Jan van Kakerken
Customer satisfaction, customer needs, co-creation, resources, strategy, finance, marketing