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Custom-made software

Organize your content with metadata, ownership and workflows.

Search for relevant customer data

The state-of-the-art search capabilities allow you to find the data you need. 

A strong relationship as a foundation

Increase your employees' efficiency.

Clients using Wikibase CRM

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Customer Relationship Management explained

What is customer relationship management?

Customer Relationship Management (CRM) is a system for companies to manage their interactions with (potential) customers. A good Customer Relationship Management system streamlines client contact, allowing you to build and maintain strong relationships with your clientbase. This contributes to customer service, revenue generation, and ultimately, the success of your organization.

12+

Years or corporate MediaWiki experience

90%

Satisfaction rate from our customers

200+

Organizations have been empowered

Why choose Wikibase CRM

Cloud based CRM
Cloud-based means that our CRM system is hosted in the cloud. We can use your organization’s preferred cloud hosting provider, or you can opt for our managed hosting service. You access and use the wiki application via a web browser, a dedicated desktop, or an API that integrates with your desktop or mobile operating system.

Open source CRM
Wikibase Solutions is an expert on the open-source MediaWiki platform. For your organization, open-source CRM results in secure software. By using open-source technology you avoid license fees and vendor lock-in, continuity is guaranteed.



#1 MediaWiki Expert around the globe

MediaWiki system is known worldwide and so user-friendly at the same time. In this way, we help companies to effectively streamline information and share knowledge. It is our mission to empower ambitious organizations to achieve more with MediaWiki. Our vision is to enable organizations to do what they want with the MediaWiki platform.

The benefits of Wikibase CRM

There are many advantages to implementing a Wikibase CRM. Here is a selection.

Personal data

Comprehensive data on individuals and organizations as a solid foundation.

Improve collaboration

A CRM system reduces the number of unnecessary emails and provides page security with version control.

Organize documents

Forecasting, analysis, and reporting processes.

Organize information

Wikis allow users to easily organize new and existing information with version control..

Collaborative writing

A wiki allows project teams to share information and collaborate on content.

Risk management

In industries with strict compliance requirements, an ERP system helps manage policies, procedures, processes, and regulations.

ISO 27001 certification

The ISO 27001 certificate helps us and our customers reduce information security risks and prevent incidents. In this way we protect the reputation of our company. With the ISO 27001 certificate we comply with laws and regulations regarding information security. It is the way to demonstrate that we have a good management system for information security.


BSI ISO 270001 logo

Wikibase Solutions team members

Only in-house developers

Our 10 in-house back-end developers and front-end developers write clean code and documentation on the MediaWiki platform. Building extensions for our own Open CSP framework we are the world leading Mediawiki software provider


Pricing & Plans

Building a basic version of a CRM system based on Open CSP is done within weeks. Wikibase has all the expertise in-house.

STARTER

Impact and indicatores

Reports

Wysiwyg content editing

Metadata

Customizable workflow

State-of-the-art search

Full version control

Available on mobile devices

Import & Export

Notifications

Dashboard

Professional edit tools

Import from MS Word

Spaces - basic

Digital asset management

Workspace

Managed boiler plates, templates and snippets

Single Sign On

Customizable audit trail

Custom edit tools

Spaces - advanced

*Including Service Level Agreement

PROFESSIONAL

Impact and indicatores

Reports

Wysiwyg content editing

Metadata

Customizable workflow

State-of-the-art search

Full version control

Available on mobile devices

Import & Export

Notifications

Dashboard

Professional edit tools

Import from MS Word

Spaces - basic

Digital asset management

Workspace

Managed boiler plates, templates and snippets

Single Sign On

Customizable audit trail

Custom edit tools

Spaces - advanced

*Including Service Level Agreement

ENTERPRISE

Impact and indicatores

Reports

Wysiwyg content editing

Metadata

Customizable workflow

State-of-the-art search

Full version control

Available on mobile devices

Import & Export

Notifications

Dashboard

Professional edit tools

Import from MS Word

Spaces - basic

Digital asset management

Workspace

Managed boiler plates, templates and snippets

Single Sign On

Customizable audit trail

Custom edit tools

Spaces - advanced

*Including Service Level Agreement

“Working with Wikibase is a fantastic experience. They are attentive to my wishes as a customer, deliver their work on time and with the highest quality.”

SimpleGov

“The possibilities with a semantic Wiki have been virtually limitless with the help of the expertise of Wikibase.”

True

Our products & services

In addition to CRM systems, Wikibase Solutions offers a wide range of products and services that significantly improve information management. Take a look at our other smart solutions, for example:

Want to know more?

Picture of Eric-Jan, CEO of Wikibase Solutions

Eric-Jan van Kakerken
Customer satisfaction, customer needs, co-creation, resources, strategy, finance, marketing

Name

Email

Phone

Which service do you need?

Question or remark

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