Customer Relationship Management (CRM), is a way for companies to manage their contact with (potential) customers. When we talk about CRM, we mean a CRM system used for relationship management. A good CRM system ensures that customer contact is streamlined, so that you can build and maintain a good relationship with your customers. This contributes to the service orientation and profitability –and thus the success– of your organization.
From wikibase-solutions.com
Customer Relationship Management – CRM by Wikibase Solutions
The Wikibase CRM module, being part of the Wikibase Open CSP (Content Services Platform), offers all capabilities your organization needs to get a grip on customer data and increase sales:
- Customized CRM system which fits perfectly
- Streamlined relationship management
- State of the art open source technology
- Fast in operation and swift implementation
- Scales along with your future ambitions
Fits perfectly
We build your ambition.
State of the art
Incorporation of state of the art technology.
Fast in operation
Basic version within a few weeks.
Grows along
Scales along with your future ambitions.
Fits perfectly
We build your ambition.
State of the art
Incorporation of state of the art technology.
Fast in operation
Basic version within a few weeks.
Grows along
Scales along with your future ambitions.
What is CRM?
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What does Wikibase CRM entail?
Wikibase CRM system offers these functional components
- Comprehensive Persons and Organizations data as a solid basis
- Campaigns as Contact and Lead Management instrument
- Forecasting, Analyzing and Reporting process
- Reports and Dashboard
- Scales along with your future ambitions
- Integrated open source module of Wikibase Solutions Open CSP
How does Wikibase CRM benefit my organization?
The primary goal of a CRM system is to build and improve relationships with customers. This results in improved communication, loyalty and sales. We do this through integrating and automating sales, marketing, and customer support. We offer a dashboard that gives an overall view of these three functions.
In addition to company wikis Wikibase Solutions offers a wide range of products that significantly improve information management. Take a look at our other smart solutions, for example:
- Open Content Services Platforms (CSP)
- Websites and web portals
- Web-based platforms
- Intranet solutions
- Management information systems (MIS)
- Enterprise resource planning (ERP)
- Customer relationship management (CRM)
- Document management systems (DMS)
- Custom software development
- Mediawiki training
In addition to company wikis Wikibase Solutions offers a wide range of products that significantly improve information management. Take a look at our other smart solutions, for example:
- Open Content Services Platforms (CSP)
- Websites and web portals
- Web-based platforms
- Intranet solutions
- Management information systems (MIS)
- Enterprise resource planning (ERP)
- Customer relationship management (CRM)
- Document management systems (DMS)
- Custom software development
- Mediawiki training
Want to know more?
